“I’ve had poor relationships as long as I can remember. My family separated when I was 5 years old. I felt very alone and didn’t know who to turn to, not having a partner or any close friends. I last spoke to one of my family members about 12 years ago. Neil has helped me work through my parents painful divorce. I have now established a good relationship with my mum, dad and his wife, my brother and sister. I now have a few close friends and going out on my first date next weekend. Thanks to Neil, now I trust life and people again. My tears are now for joy and happiness”.